This article covers the new Authorize.net experience (2.0) Microsoft Store App and replacement for the Virtual Point of Sale (VPOS) Browser Plugin. For the classic experience (1.0) please see the support article: What is the Virtual Point of Sale (VPOS) and how do I sign in, and what to do if I can't? - Classic Experience (1.0).

• Install the Authorize.net 2.0 App for Windows on your device.
• Connect a compatible USB card reader if you plan to accept payments via card reader.
  • Supported Reader: BBPOS AWC Walker C3X
• Ensure you have merchant account credentials for login.

Step-by-Step Instructions

1. Installing the Windows App (Coming Oct 27-31, 2025)
   1. Open the Microsoft Store
      • On your Windows device, click the Start Menu and type Microsoft Store, then open it.
   2. Search for the App
      • In the Store’s search bar (top right corner), type Authorize.net 2.0.
      • Press Enter to see the results.
   3. Select the App
      • From the search results, click on Authorize.net 2.0 to open its details page.
   4. Click Install
      • On the app’s page, click the Install button.
      • If prompted, sign in with your Microsoft account.
      • Wait for Installation to complete
   5. Launch the App
      • Click Open in the Store, or find the app in your Start Menu under Authorize.net 2.0.
2. Accepting a Payment Using a Card Reader
   • Connect the USB card reader to your Windows device.
   • Select Accept Payment.
   • Choose a transaction type: Authorize and Capture (default), Authorize Only, or Capture Only.
   • Enter the payment amount and description.
   • Adjust item quantities as needed.
   • Review the order and select Take Payment.
   • Select a tip amount (optional).
   • Process the payment using the card reader.
   • Choose receipt delivery: email, print, or no receipt.
3. Accepting a Payment Manually
   • If no card reader is connected, select Accept Payment.
   • Enter the card number, expiration date, and billing ZIP code.
   • Follow the same steps as with the card reader for amount, description, tipping, and receipt delivery.
4. Managing Transactions
   • Go to the Transactions menu.
   • View past transactions with details such as date, amount, authorization code, and status.
   • Capture authorize-only transactions.
   • Void unsettled transactions before settlement.
   • Refund settled transactions (customer receives funds after settlement).
   • Email or print receipts for past transactions.
5. Configuring Settings
   • Open Settings.
   • Update your user profile (name, address, contact details).
   • Enable biometric login for added security.
   • Configure default sales tax rates, tipping options, and receipt printer settings.
   • Add or view your card reader.
   • Note: Changes in the app do not update your Merchant Interface account settings.

Supported Payment Methods

Troubleshooting/FAQs

• If the card reader is not detected, ensure it is properly connected and compatible with your device.
• If you cannot process a payment, verify your internet connection and merchant account credentials.
• If you need to refund a transaction, ensure it has already been settled.

Related Resources

• How do I use a compatible card reader with the Authorize.net mPOS, Microsoft App and VPOS applications?
• Windows Authorize.net 2.0 App FAQs - New Experience (2.0)
• Windows Authorize.net 2.0 App Guide