How do I contact Authorize.net?
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Authorize.net Client Services
Client Services is available 24/7. You can reach us through online chat, submitting a support case, or via phone.
Starting an Online Chat
- Sign into the Merchant Interface or the Partner Interface.
- Select Start Chat from the bottom right of the screen.
Submitting a Support Case
- Sign into the Merchant Interface or the Partner Interface.
- Select Support Cases -> General Support Request.
Contacting Client Services via Phone
Merchant Support:
- US: 877.447.3938
- UK/Europe: +44 (0) 203 564 4844
- AUS: +61 1800 019 932
Reseller/Partner Support:
- US: 888.437.0481
- UK/Europe: +44 (0) 203 564 5370
Affiliate or ISV Partner Support:
- US: 866.682.4131
- UK/Europe: +44 (0) 203 564 5370
New Merchants
Merchants that need a payment gateway account may contact Sales for assistance:
- US: 1.888.323.4289
- Canada: 1.877.580.2077
- International: +44 (0) 203 564 4843
New Reseller
For Independent Sales Organizations (ISOs), Merchant Service Providers (MSPs) and other financial institutions that would like to become an Authorize.net partner, please contact Sales for assistance through our corporate site or email inquiry.
New Solution Provider or ISV Tech Partner
For companies with products or services that require a payment gateway–shopping cart developers, point-of-sale systems developers, Web developers, Web hosting or any company with merchant customers–and wish to explore business development opportunities:
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