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07/18/2024 02:08 AM

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What is the Mobile Point of Sale (mPOS) and how do I sign in, and what to do if I can't?

The Authorize.net Mobile Point of Sale (mPOS) is a mobile application that allows merchants to accept and manage payments on the go, turning Apple or Android/Google mobile device into a point of sale system.

For more information on mPOS please see: Mobile Point of Sale (mPOS) FAQ

How to log in to the mPOS app?

To sign in to mPOS:

  1. Open the Authorize.net application on your mobile device.
  2. Enter your username and password.
  3. Click 'Log In'.

What to do if you can't log in?

The mPOS uses the same login information (login id and password) as the Merchant Interface and the same recovery options for usernames and passwords.

If you're having trouble signing into the Authorize.net Mobile Point of Sale (mPOS) using your username and password, please contact an Account Owner or Account Administrator for your account. Additional information can also be found in support article: What is the Merchant Interface and how do I sign in, and what to do if I can't?

How do I use the app?

Please view our Mobile User Guide for iOS and Android.

What card readers are compatible with the app and is EMV supported?

Compatible swipe readers can be found and purchased through our partner, POS Portal. EMV chip-enabled card readers are also available from POS Portal. For more information on Authorize.net EMV support see: Merchant EMV Chip FAQs.

  • If you are currently using Wells Fargo or PaySafe as your merchant service provider, please contact their support to get further information on obtaining a card reader.
  • You must be on a supported processor (TSYS, FDC) to accept EMV chip transactions using the mPOS mobile app.

Additional information can be found in support article: How do I use a compatible card reader with the Authorize.net mPOS and VPOS applications?

Can I use a receipt printer with the app?

The mPOS application does support printing of receipts. For more details please see support article: Which receipt printers work with Virtual Point of Sale (VPOS) and Mobile Point of Sale (mPOS)?

For help with enabling a printer in the app please refer to our Mobile User Guide.

 



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