This article will guide merchants through accessing and using the new Mobile Point of Sale (mPOS) app called Authorize.Net.

What is the Mobile Point of Sale (mPOS)?

The Authorize.net Mobile Point of Sale (mPOS) is a mobile application that allows merchants to accept and manage payments on the go, turning Apple or Android/Google mobile device into a point of sale system.

For more information on mPOS please see: Mobile Point of Sale (mPOS) FAQ

How to get the Authorize.net app?

The Mobile Point of Sale (mPOS) application can be found on the iOS and Android app stores, by searching for Authorize.net.

1. Authorize.Net - This version will be in maintenance mode and will just receive security and maintenance updates.
   • Reader support - This version will will support older/existing readers, including audio jack readers.

For more information on mPOS please see: Mobile Point of Sale (mPOS) FAQ

How to sign in to the mPOS app?

To sign in to mPOS:

1. Open the application labeled Authorize.Net on your mobile device.
2. Enter your username and password.
3. Click 'Log In'.

What to do if you can't sign in?

The mPOS uses the same login information (login id and password) as the Merchant Interface and the same recovery options for usernames and passwords.

If you're having trouble signing into the Mobile Point of Sale (mPOS) using your username and password, please contact an Account Owner or Account Administrator for your account. Additional information can also be found in support article: What is the Merchant Interface and how do I sign in, and what to do if I can't?

What versions of iOS and Android will work?

• iOS: Requires iOS 17 or higher (only available in US iTunes/App store, and can only process in USD at this time).
• Android: Requires Android OS 15 or higher (only available in US Google Play store, and can only process in USD at this time).

What devices will work?

• Various Apple and Android phones and tables on iOS and Android are supported.

How do I use the app?

Please view our Mobile User Guide for iOS and Android.

What information can be entered in using the mobile app and processing payments?

Mobile App is limited on what customer data can be entered. Below is a list of the information that can be entered manually:

Billing info:

• Card Number
• Expiration Date
• Zip Code (Only the zip code may be collected for billing information.)

Shipping:

• Name (First and Last)
• Address (Street, City, State, Zip)

Note: If the Merchant Interface Payment Form fields are set to required that cannot be entered through the mobile app, this will cause the transaction to fail (Error 33). Users will need to modify the required fields in the Payment Form Settings to make sure there are no fields required that cannot be entered through the mobile app.

What transaction types are supported?

mPOS supports the following transaction types:

• Authorize and Capture
• Authorize Only (manual card entry only)
• Prior Authorization and Capture (full amount only, no Partial Captures)
• Credit (full amount only, no partial refunds)
• Void

What are the processing rates I am charged for transactions run through the app?

Transactions run through the app are treated the same as any other transaction processed through your Authorize.net account, meaning they will be charged a Transaction Fee. Your Merchant Service Provider (MSP) will also charge the applicable fee/discount rate.

What card readers are compatible with the app and is EMV supported?

Compatible swipe readers can be found and purchased through our partner, POS Portal. EMV chip-enabled card readers are also available from POS Portal. For more information on Authorize.net EMV support see: Merchant EMV Chip FAQs.

• If you are currently using Wells Fargo or PaySafe as your merchant service provider, please contact their support to get further information on obtaining a card reader.
• You must be on a supported processor (TSYS, FDC) to accept EMV chip transactions using the mPOS mobile app.

Additional information can be found in support article: How do I use a compatible card reader with the Authorize.net mPOS and VPOS applications?

Can I use a receipt printer with the app?

The mPOS application does support printing of receipts. For more details please see support article: Which receipt printers work with Virtual Point of Sale (VPOS) and Mobile Point of Sale (mPOS)?

For help with enabling a printer in the app please refer to our Mobile User Guide.