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When do transactions batch for settlement, can this timing be changed, and how to find unsettled and settled transactions? - Classic (1.0) and New Experience (2.0)


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04/23/2025 20:30 PM

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Important Note

This article covers the classic (1.0) and new Authorize.net experience (2.0)for batch and settlement process and time for the new Merchant Interface. For information on how to identify what version of Authorize.net you are on, please see: How to identify what version of Authorize.net you are on and switching between them? - Classic (1.0) and New Experience (2.0)

This article will merchants through understanding batch and settlement process and searching for transactions.

Batch and Settlement Process

Authorize.net automatically batches captured transactions every 24 hours, immediately after the default Transaction Cut-Off Time of 4:00 PM Pacific Time. Manual batching and settlement are not allowed. Once the batch is created, it is sent to your Merchant Service Provider's (MSP) payment processor for fund transfer. The processor then informs Authorize.net upon settlement, which updates your transaction reports. For details on MSPs, refer to the support article: What is and who is a merchant service provider (MSP)?

After settlement, most merchants can expect funding within 2-3 business days if there is a positive balance. Contact your MSP for any discrepancies or questions regarding funding. eCheck transaction funding is based on your agreement with Authorize.net.

The Transaction Cut-Off Time can be changed, but if your processor is First Data Omaha (FDCO), consult your MSP before making changes to avoid settlement and funding issues.

Once a batch settles, Authorize.net's role in the transaction is complete. Your payment processor will transfer funds to your MSP, which deducts fees before depositing the remaining funds into your merchant account. Deposits typically occur within 48-72 business hours. For funding inquiries on settled batches, contact your MSP.

Transactions must be settled before funding. You can change the status of a transaction based on its current state. "Authorized/Pending Capture" transactions can be captured for settlement or voided and will expire if not captured within 30 days. "Captured/Pending Settlement" transactions can be voided or left to settle at the next Transaction Cut-Off Time.

A void cancels funding for a pending settlement transaction, while a refund returns money to a customer for settled transactions. To void or capture a transaction, search for the transaction, click the Transaction ID, and select Void or Capture. Note that you cannot void declined transactions or transactions with an error status.

Changing Time Zone and Cut Off Time

It is recommended to first change the Time Zone on your account, before changing the Transaction Cut-off Time.

To change the Time Zone:

To change the Transaction Cut-Off Time for Classic Experience (1.0):

  • Sign in to the Merchant Interface.
  • Click Account from the main toolbar.
  • Click Settings from the main left side menu.
  • Click Transaction Cut-Off Time near the bottom of the page.
  • Click Edit.
  • Select the desired Transaction Cut-Off Time.
  • Click Submit.

Changing the Transaction Cut-Off Time may delay settlement of the current batch by one day if the new time is less than 24 hours from the last settlement.

View Unsettled Transactions

Follow the steps in the below related articles to view transactions that are waiting for settlement:

Settlement Email Report

Authorize.net sends a settlement report email each day to merchants that have processed transactions. Below is the information contained in a typical settlement email report:

  • Settlement Time: The date the batch settled.
  • Merchant: Your business name.
  • Batch Total: this is the total amount of your transactions for this settlement period (total number of transactions).
  • Debits: this is the total amount of money that you have charged your customers (total number of transactions).
  • Credits: this is the total amount of money you are crediting back to your customers (total amount of transactions).

Why did I receive an email notice about a batch that totaled $0.00?

If any transactions that are eligible for settlement were processed since your last settlement, a new batch entry is created in the transaction reports of your account. This activity also prompts an email notice to be sent regarding this activity. If the batch resulted in $0.00, this is because the total of all charges, voids, refunds, and any transaction activity that resulted in errors within the batch totaled $0.00.

To review transaction details about your most recent batch settlement:

 



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