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What statements are available in the Merchant Interface and how to download them? - New Experience (2.0)


KA-05373


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08/17/2026 17:18 PM

4.0

Overview

This article guides you through viewing, printing, and understanding your fees and billing statements in the new Authorize.net Merchant Interface (2.0). Depending on the services you have enabled, you may see more than one statement type. Use this article to learn what each statement represents, how to view and save your billing details, and to find answers to the most common billing-related questions.

Statement Types

  • Billing Statement: Tracks monthly billing for your payment gateway service fees.
  • Billing Reserve Statement (eCheck related): Tracks funds withheld from batch settlement funds for payment gateway service fees. These funds are applied toward your monthly billing.
  • Settlement Statement (eCheck related): Tracks all funds received from batch settlements.
  • Reserve Statement (eCheck related): Tracks a percentage of batch settlement funds withheld to cover potentially high-risk transactions.
  • Tax Invoices: Lists all taxes generated for your account for the past six years. Tax Invoices are only visible to United Kingdom (UK), European, and Australian accounts.

Viewing Billing Statements

The Billing Details page displays a summary of fees and payments associated with processing transactions through the system. The page provides a rolling view of the most recent six months of billing activity.

You can:

  • View billing activity for the most recent six months.
  • Print or save the current six-month view as a PDF.
  • Download individual monthly billing statements in PDF format for up to 24 months.

Steps to View Your Billing Statement

  1. Sign in to the Merchant Interface.
  2. Confirm you are on, or switch into, the New Merchant Interface (2.0).
  3. Click Account in the left navigation.
  4. Click Manage Billing.
  5. Click View Billing Statement.
  6. Review the billing details and statement that display.

Statement Detail Columns

  • Date
  • Type
  • Item
  • Description
  • Amount (Currency Symbol, Amount, Currency Identifier (ID))
  • Account Balance (Currency Symbol, Amount, Currency ID)

You can also view your account fees by clicking View Fee in the top right corner. For more information, refer to the "How to view your account's products and fees in the Merchant Interface? - New Experience (2.0)" article in the Additional Resources section.

Saving, Printing, or Downloading Billing Statements

You can print the current Billing Details view or download monthly billing statements in PDF format.

Print the Current Billing Details View

  • Click Print in the upper-right corner of the Billing Details page.
  • Use your browser's print options to print the page or select Save as PDF to save a copy.

Note: The Print option includes the currently displayed Billing Details view, which contains a rolling six months of billing activity.

Download Monthly Billing Statements

  • Click Download in the upper-right corner of the Billing Details page.
  • Select one or more billing periods.
  • Click Download.

Notes:

  • Monthly billing statements are available for up to 24 months.
  • Selecting a single billing period downloads one PDF statement.
  • Selecting multiple billing periods downloads a separate PDF file for each selected statement.
  • Billing statements are downloaded in PDF format.

Common Questions

  • How can I access older billing statements?
    • You can download monthly billing statements in PDF format for up to 24 months by clicking Download on the Billing Details page.
  • What is the difference between Print and Download?
    • Print displays a printer-friendly version of the current Billing Details view and can be saved as a PDF. The printed view contains a rolling six months of billing activity. Download provides one or more monthly billing statements in PDF format and allows access to statements from the previous 24 months.
  • Are there separate fees for the Gateway and Merchant Account?
    • Yes. Gateway fees cover the cost of processing transactions through the payment gateway, while Merchant Account fees cover the cost of maintaining the merchant account and are charged by your Merchant Service Provider (MSP). See the "What is and who is a Merchant Service Provider (MSP)?" article in the Additional Resources section.
  • How can I get my Merchant Account statement?
  • Can I get a copy of my statement for a specific month or year?
    • Yes. You can request a copy of your statement for a specific month or year by submitting a support case to Client Services. See the "Merchant Support Cases FAQ" article in the Additional Resources section.
  • Can fees be lowered or negotiated?
    • Please contact your Reseller/Partner or Authorize.net Sales for questions regarding lowering or negotiating fees.
  • What is and who is my reseller?
    • Please refer to the reseller information article in the Additional Resources section for details on identifying your reseller.
  • How often are billing statements generated?
    • Authorize.net bills on the first of each month. Entries on the billing statement are added at that time and as any new billing event happens.
  • How can I see the percentage I'm charged?
    • The percentage charged can depend on the payment method and who your Merchant Service Provider (MSP) is:
      • For Credit Cards, you will need to reach out to your Merchant Service Provider (MSP). See the "What is and who is a Merchant Service Provider (MSP)?" article in the Additional Resources section.
      • For eCheck, Authorize.net is your provider, and you will see eCheck and other account-related fees in your Authorize.net account.

Glossary

  • MSP: Merchant Service Provider
  • PDF: Portable Document Format
  • ID: Identifier
  • UK: United Kingdom
  • FAQ: Frequently Asked Questions
  • UI: User Interface

Additional Resources

 



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