How can I disable Advanced Fraud Detection Suite (AFDS)? - Classic Experience (1.0)
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06/02/2025 15:25 PM
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This article covers the classic Authorize.net experience (1.0) for Advance Fraud Detection Suite (AFDS) and disabling the service for the classic Merchant Interface. For the new experience (2.0) please see the support article: How can I disable Advanced Fraud Detection Suite (AFDS)? - New Experience (2.0).
For information on how to identify what version of Authorize.net you are on, please see: How to identify what version of Authorize.net you are on and switching between them? - Classic (1.0) and New Experience (2.0)This article will guide merchants through disabling the Advanced Fraud Detection Suite (AFDS).
Only Account Owners and Account Administrators have the authority to submit a request to disable this service.
To disable Advance Fraud Detection Suite, follow these steps:
- Sign in to the Merchant Interface.
- Click Contact Us located in the upper right corner of any Merchant Interface page.
- Click Support Support.
- Select Support Cases and choose General support.
- Enter your request in the space provided and click Submit.
Our Support Team will review your request. Once they have responded to your request, you will see a red notification number next to the bell icon at the top of your screen in the support center. Click the bell icon and then the specific case to view the response.
For help submitting and seeing support cases see: Merchant Support Cases FAQ
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