You can reach us through online chat, submitting a support case, or via phone. ... Starting an Online Chat ... Sign into the Merchant Interface or the Partner Interface. ... New Merchants ... Merchants that need a payment gateway account may contact Sales for assistance:
Authorize.net does not have the ability to suspend or place accounts on hold. ... Instead, you can close your Authorize.net account using the following methods to contact Client Services: ... From there, click Contact Us to start a chat or Support Cases to create a support case and request your account closure.
This article will guide merchants through what are the IDs and Key involved in API integrations with Authorize.net ... They are used to connect your website or other integrated business application to the Authorize.net Payment Gateway for transaction processing.
Below are common error and response codes. ... For more information, please visit the Response Codes page to look up a specific error code. ... Error: "An Error Occurred, Try Again in 5 Minutes" ... This error is due to a temporary connection issue between Authorize.net and the Payment Processor.
This article will guide merchants through understanding transaction declines. ... Credit card transactions can be declined for various reasons. ... To determine the cause of a decline, examine the transaction response from your Authorize.net payment gateway account.
Why do I receive no response when connecting to the Authorize.net Sandbox endpoints? ... The Sandbox environment actively refuses connections which attempt to use SSL or early TLS. Please review our API Best Practices for guidance on TLS support.
Enter the Status, Reason, Service, or HTTP status code you received from the Authorize.net and allow us to translate. ... Or download the latest version of the response codes and suggestions. ... API reponse codes
Use the testing guide to trigger specific transaction response while testing in the sandbox. ... Testing in the sandbox ... The sandbox environment is completely separate from the live production environment and requires separate credentials.
