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What is the Account Updater Report and how to use it? - New Experience (2.0)


KA-09301


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10/01/2025 14:04 PM

1.0

This article explains how you can view and download Account Updater (AU) reports in the New Merchant Interface (2.0). These reports help you track updates to customer payment profiles for Automated Recurring Billing (ARB) and Customer Information Manager (CIM).
 
For information on how Account Updater works see: How to use Account Updater (AU)? - New Experience (2.0)

Accessing Account Updater (AU) Report

  1. Sign in to the Merchant Interface.
  2. Be on or switched into the New Merchant Interface (2.0)
  3. Click Reports in the lev navigation.
  4. Click Account Updater Report.
  5. Select the month to view and click Run Report.
  6. To view more than the first 100 records, use the Download to File option.

Downloading Account Updater Report

  1. Click Reports & Account Updater Report.
  2. Select the month and year you wish to download.
  3. Click Download.
  4. The Account Updater report for the selected month and year is downloaded.

Report View & Download Fields

Field Name Description
Customer/profile ID Unique identifier for the customer or profile
Payment profile ID Unique identifier for the payment profile
Name on Card First and Last Name
Update type Type of update performed
Payment method Credit Card Type and last four of Card Number
Original value Value before the update
Updated value Value after the update

 



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