This article will guide merchants through understanding and approving or declining transactions triggered by Advance Fraud Detection Suite (AFDS) filters.

Transactions in the Fraud Review (Do not Authorize and Hold for Review action) and Urgent Fraud Review (Authorize and Hold for Review) states on Authorize.net can be manually reviewed and either approved or declined from the Transaction Detail page.

Urgent Fraud Review Transactions

Transactions placed in Urgent Fraud Review have not yet been submitted for authorization. After reviewing, you can either approve or decline the transaction. Approved transactions are sent for authorization and processed as normal. Declined transactions aren't sent for authorization but are stored in the Authorize.net payment gateway as a Decline.  If an Urgent Fraud Review transaction isn't approved or voided within 5 days of submittal, the transaction is marked as Expired and isn't available for settlement.

Fraud Review Transactions

Transactions placed in Authorized/Pending Review have been authorized by the processor but not yet submitted for settlement. After reviewing, you can either approve or void the transaction. If an Authorized/Pending Review transaction isn't approved or voided within 30 days of submittal, the transaction is marked as Expired and isn't available for settlement.

Viewing Urgent and Fraud Review Transactions

Quick Filter Steps:

1. Sign in to the Merchant Interface.
2. Be on or switched into the New Merchant Interface (2.0)
3. Click Payments in the left navigation.
4. Click Manage Transactions.
5. Click To Review quick filter.
6. Transactions that need to be reviews will display.
7. Click on the Transaction ID to view the transaction details.
8. Fraud Check section will provide details on the filter, action and related merchant actions.
9. For Urgent Fraud Review Transactions:
   1. To accept the transaction click Approve, a message window appears asking if you want to continue and click Approve again to do so.
   2. To Decline/Cancel the transaction click Void, a message window appears asking if you want to continue and click Submit Void again to do so. 
10. For Fraud Review Transactions:
    1. To accept the transaction click Approve, a message window appears asking if you want to continue and click Approve again to do so. 
    2. To decline the transaction click Decline, a message window appears asking if you want to continue and click Decline again to do so. 

Manage Transaction Filter Steps:

1. Sign in to the Merchant Interface.
2. Be on or switched into the New Merchant Interface (2.0)
3. Click Payments in the left navigation.
4. Click Manage Transactions.
5. Click Filter on the right side top corner.
6. Select the drop down for Transaction Status
7. Scroll to Triggered by AFDS and select either Urgent Fraud Review or Fraud Review.
8. Modify and set any other filters.
9. Click Apply Filter.
10. The Manage Transactions page will update based on the filter selection.
11. Click on the Transaction ID to view the transaction details.
12. Fraud Check section will provide details on the filter, action and related merchant actions.
13. For Urgent Fraud Review Transactions:
    1. To accept the transaction click Approve, a message window appears asking if you want to continue and click Approve again to do so.
    2. To Decline/Cancel the transaction click Void, a message window appears asking if you want to continue and click Submit Void again to do so. 
14. For Fraud Review Transactions:
    1. To accept the transaction click Approve, a message window appears asking if you want to continue and click Approve again to do so. 
    2. To decline the transaction click Decline, a message window appears asking if you want to continue and click Decline again to do so.