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New Merchant Experience: FAQs & Getting Started Guide

Explore our resources to help you get up and running:

Merchant Activation & Getting Started Guide
Merchant Activation and Getting Started Guide - Classic Experience (1.0) and New Experience (2.0)
New Merchant Experience FAQs
New Merchant Experience FAQ - New Experience (2.0)

Click the links above to learn more and make the most of your Authorize.net account.

Try Our AI Powered Virtual Assistant!

Get Fast, Easy Support with Our New AI-Powered Assistant

Starting today, merchants can enjoy instant help through our new AI-powered assistant. Partners will receive access in the coming month.

How to Access the Chat and Virtual Assistant:

Sign in to the Support Center using your Authorize.net account credentials.
Click the Chat icon at the bottom right corner of the Support Center.
The Virtual Assistant will launch and be ready to help with your questions.

For more details, see: Support Virtual Assistant

| Support center

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Merchant Support

Available 24/7

Merchant support

Live chat:

Phone:

US: 877.447.3938
UK/Europe: +44 (0) 203 564 4844
AUS: +61 1800 019 932

Support hours:

24x7
(Closed major holidays)

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Partner Sign In

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