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KA-07450


47

04/09/2025 01:04 AM

2.0

Important Note

This article covers the new Authorize.net experience (2.0) for Automated Recurring Billing (ARB) in the new Merchant Interface.

For information on how to identify what version of Authorize.net you are on, please see the support article: How to identify what version of Authorize.net you are on and switching between them? - Classic (1.0) and New Experience (2.0)

What is Automated Recurring Billing (ARB)?

Automated Recurring Billing (ARB) is a feature that allows businesses to schedule recurring billing for their customers. This is particularly useful for transactions such as subscriptions or installment payments. By automating these processes, ARB removes the need for manual payment submission and reduces the risk of missed or late payments.

Signing up for ARB

Only an Account Owner can enable this feature.

To sign up for ARB, follow these steps:

  1. Sign in to the Merchant Interface.
  2. Be on or switched into the New Merchant Interface (2.0)
  3. Click Marketplace on the left navigation.
  4. Click Available Products.
  5. Click Enable ARB.
  6. Review and agree to terms and fees.

In some cases, ARB is automatically enabled during Authorize.net account activation. If this is the case, you will not need to agree to the Terms of Service again.

Cost and Billing for ARB

The cost for using the Automated Recurring Billing (ARB) service varies based on your specific account details and can be viewed afterward following the steps below:

    1. Sign in to the Merchant Interface.
    2. Be on or switched into the New Merchant Interface (2.0)
    3. Click Account - My Business
    4. Click Products and Fees
    5. Click on Automated Recurring Billing under Fee Structures

    Your account will be debited on the first of the month.

    How to use Automated Recurring Billing (ARB) Service?

    For more information on using ARB please see: Automatic Retry Recurring Billing Feature FAQ.

    Discontinue Automated Recurring Billing (ARB) Service

    Only an Account Owner can disable this feature. Once ARB is discontinued, all subscriptions in an Active and Suspended status are permanently placed in a Canceled status. The system will cease generating new transactions for all existing subscriptions. If you decide to re-enable the service in the future, you will have to create new subscriptions.

    To discontinue ARB:

    Only Account Owner users maybe cancel or disable this service, once the service is disabled billing will stop.

    1. Sign in to the Merchant Interface.
    2. Be on or switched into the New Merchant Interface (2.0)
    3. Click Marketplace on the left navigation.
    4. Click My Products.
    5. Click Discontinue under Automated Recurring Billing (ARB). A confirmation dialogue box appears.
    6. Click Discontinue to discontinue the service, or click Nevermind if you want to cancel the action.

    To re-enable ARB:

    Only Account Owner users maybe sign up for and enable this service.

    1. Sign in to the Merchant Interface.
    2. Be on or switched into the New Merchant Interface (2.0)
    3. Click Marketplace on the left navigation.
    4. Click Available Products.
    5. Click Enable ARB.
    6. Review and agree to terms and fees.

    Developer and Integration Resources:

     



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