How to use Simple Checkout? - New Experience (2.0)
KA-07410
1
04/08/2025 20:36 PM
1.0
This article covers the new Authorize.net experience (2.0) using Simple Checkout for the new Merchant Interface. For the classic experience (1.0) please see the support article: What is Simple Checkout and how to use it? - Classic Experience (1.0).
For information on how to identify what version of Authorize.net you are on, please see the support article: How to identify what version of Authorize.net you are on and switching between them? - Classic (1.0) and New Experience (2.0)
What is Simple Checkout?
Simple Checkout allows you to create 'Buy Now' and 'Donate' buttons for your website, providing a quick and easy integration method for connecting to the payment gateway. When your customers click the button, they'll be taken to an order page where they can select an item quantity and shipping method (if you offer more than one), and confirm their order or donation amount. Then they are taken to our secure, hosted payment form to enter their payment and shipping information.
How to access Simple Checkout?
- Sign in to the Merchant Interface.
- Be on or switched into the New Merchant Interface (2.0)
- Click on Payments in the left navigation.
- Click Simple Checkout
Creating a Buy Now Product or Service Item Using Simple Checkout
- Click + Create An Item at the top right.
- Set the product item type (Product or Service) and click Continue.
- Enter the item's name, ID, description, currency and price. This information will be displayed to the customer on the order payment and receipt pages.
- Enter and set Maximum Per Order limit and click Continue.
- Enter a shipping method and options, if applicable..
- Click Save to create the Simple Checkout Item.
- Items details will be displayed along with options for links to the item to provide to your customer to use.
- Copy Website Button HTML - This will provide the HTML code for the button for use on your website. Please work with your website developer and host to add this to your site as needed.
- Copy Website Url - This will provide a link/url that can be provided to any customer to directly access the payment form to that item.
- Generate QR Code - This code will provide a direct link to the payment form to that item.
Creating a Donate Item Using Simple Checkout
- Click + Create An Item at the top right.
- Set the product item type (Donation) and click Continue.
- Enter the item's name, ID, description. This information will be displayed to the customer on the order payment and receipt pages. Click Continue.
- Enter/set any specific donation amounts.
- Click Save to create the Simple Checkout Item.
- Items details will be displayed along with options for links to the item to provide to your customer to use:
- Copy Website Button HTML - This will provide the HTML code for the button for use on your website. Please work with your website developer and host to add this to your site as needed.
- Copy Website Url - This will provide a link/url that can be provided to any customer to directly access the payment form to that item.
- Generate QR Code - This code will provide a direct link to the payment form to that item.
Editing Simple Checkout Item
- Sign in to the Merchant Interface.
- Be on or switched into the New Merchant Interface (2.0)
- Click on Payments in the left navigation.
- Click Simple Checkout
- Click the Item Name to view the details
- Click Edit Details at the top right.
- Click Edit under each section that needs to be updated/changed.
- Click Continue through each section.
- Click Save to complete the update and save the changes.
Deleting a Simple Checkout Item
- Sign in to the Merchant Interface.
- Be on or switched into the New Merchant Interface (2.0)
- Click on Payments in the left navigation.
- Click Simple Checkout
- Click on the 3 dots under actions for the item you want to delete.
- A confirmation window will display.
- Click Delete to confirm the action.
- If you delete this item, the associated button on your website will no longer work.
- After deleting this item, you should delete the accompanying code on your web site.
Quick Filters and Viewing Item Configuration and Links/Code
- Sign in to the Merchant Interface.
- Be on or switched into the New Merchant Interface (2.0)
- Click on Payments in the left navigation.
- Click Simple Checkout
- Quick Filters allow you to quickly find specific item types.
- Donation
- Product
- Service
- To view the items details click on the Item Name
- To view the link options you can
- Click on the 3 dots under actions.
- Or click on the item name.
- The link to the item to provide to your customer to use:
- Copy Website Button HTML - This will provide the HTML code for the button for use on your website. Please work with your website developer and host to add this to your site as needed.
- Copy Website Url - This will provide a link/url that can be provided to any customer to directly access the payment form to that item.
- Generate QR Code - This code will provide a direct link to the payment form to that item.
Using Simple Checkout FAQs
- Can I customize the Simple Checkout payment form?
- Yes. You can customize the fields displayed and required for a transaction to be processed. You also have the option to modify the form's colors and add text to the header and footer.
- Will my customers see a custom receipt page after the transaction is completed?
- Yes, you can set up a custom receipt URL in the Merchant Interface. Please note that parameterized URLs are not permitted.
- How do I know what my customer has purchased when using Simple Checkout?
- You can find the itemized order information for a transaction in two ways:
- Sign in to the Merchant Interface and review the transaction detail page for each transaction. The specific item information will be displayed in the Itemized Order Information section.
- Use Commerce Sync QuickBooks Integration which will include the itemized order information.
- You can find the itemized order information for a transaction in two ways:
- Can I use Simple Checkout for more than one type of item per transaction?
- No. Simple Checkout allows purchases of a single item in any quantity, but only one type of item per order is allowed at this time.
- Will Simple Checkout allow multiple donation amounts for one donation button?
- Yes, but only for donations.
- Can Simple Checkout notify me of a new transaction that has been placed by a method other than email or via the Merchant Interface?
- Yes, through our Relay Response feature. Relay Response returns transaction data back to a URL that you can manage and monitor. The URL may also point at a script for handling the data after the transaction has been completed. Parameterized URLs are not permitted.
- Why do I see an error of "Item no longer exists" when I click the Buy Now button?
- This error occurs when you have either removed the item from your Simple Checkout list of items, or you have edited the item. Edits can alter the HTML for that item's Buy Now or Donate Now button.
- To fix this error, once you've saved your edits, copy that button's HTML and paste it in your website for the Simple Checkout item in question.
- Can I create Recurring Billing transactions using Simple Checkout?
- No. If the Recurring Billing box is enabled on the Payment Form and that box is checked by the customer, that will only flag the transaction as a Recurring Billing transaction in sending it to the Merchant Service Provider.
- Can Simple Checkout be used with an iFrame?
- No Simple Checkout button and form as not supported for an iFrame or in an iFrame. The following error message would occur: "Simplecheckout.authorize.net refused to connect"
- Is Simple Checkout and the payment form mobile-friendly?
- Simple Checkout and the payment can load on mobile browsers but is currently not optimized for mobile friendly or ease of use.
- Are there limits to the number of buttons or types?
- For Product and Service type buttons there is a limit of 10 different Shipping Methods with a limit to a range of 5 shipping rates for each method.
- For Donation type button there is a limit of 5 different donation levels or ranges.
- There is a limit up to 100 buttons total that can be created of the different types.
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