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10/13/2024 04:02 AM

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This article will guide merchants through understanding and using Simple Checkout.

What is Simple Checkout?

Simple Checkout allows you to create 'Buy Now' and 'Donate' buttons for your website, providing a quick and easy integration method for connecting to the payment gateway. When your customers click the button, they'll be taken to an order page where they can select an item quantity and shipping method (if you offer more than one), and confirm their order or donation amount. Then they are taken to our secure, hosted payment form to enter their payment and shipping information.

Signing Up for Simple Checkout

Only an Account Owner can enable this feature.

To sign up for Simple Checkout, follow these steps:

    1. Sign in to the Merchant Interface.
    2. Click Tools from the main toolbar.
    3. Click Simple Checkout from the main left side menu.
    4. Please note the three requirements to sign up for the service and continue with the instructions located on this page.

    Cost and Billing for Simple Checkout

    There are no fees specific to Simple Checkout. Normal transaction and batch fees will apply to any transactions created some simple checkout buttons.

      1. Sign in to the Merchant Interface.
      2. Select Account from the main toolbar.
      3. Click on Merchant Profile in the main left side menu.
      4. Click on Fees to the right of Payment Gateway in the Payment Methods section.

      Creating a Buy Now Product or Service Button Using Simple Checkout

      1. Click + Add Item.
      2. Enter the item's name, ID, type (Product or Service), description and price. This information will be displayed to the customer on the order payment and receipt pages.
      3. Enter and set Maximum Per Order limit.
      4. Enter a shipping method and options, if applicable..
      5. Click Save to continue to the Simple Checkout Button Page. This page allows you to edit the item or its appearance, and preview the order page, payment form and receipt page as they will appear to your customers.
      6. The code for your button will be displayed in the Buy Now Button Code section. Simply copy the code and paste it into the appropriate area of your website. You may need to contact your Web developer for assistance.

      Creating a Donate Button Using Simple Checkout

      1. Click + Add Item.
      2. Enter the item's name, ID, type (Donate), description and price. This information will be displayed to the customer on the order payment and receipt pages.
      3. Set the donation options and limits.
        1. Checking the box for Allow donors to specify the amount they wish to donate. Will allow customers to enter their own donation amount and level.
        2. Clicking +Add Donation Amount Option will allow you to set predefined donation levels for customers to choose from.
      4. Click Save to continue to the Simple Checkout Button Page. This page allows you to edit the item or its appearance, and preview the order page, payment form and receipt page as they will appear to your customers.
      5. The code for your button will be displayed in the Donate Button Code section. Simply copy the code and paste it into the appropriate area of your website. You may need to contact your Web developer for assistance.

      Editing or Deleting a Buy Now or Donate Button Using Simple Checkout

      1. Select the item you would like to edit or delete.
      2. Click Edit Item or Delete Item as applicable.
      3. If editing an item, make the necessary edits and click Save.
      4. If deleting an item, click OK from the warning pop-up window.
      5. You will also want to make sure to remove the Simple Checkout button code from your website or replace it with any new buttons you are using. You may need to contact your Web developer for assistance.

      Viewing Button Configuration and Code

      1. Double click the item.
      2. This will display the button configuration.
      3. The code will be provided in the section Buy Now/Donate Button Code

      Simple Checkout FAQ

      Can I customize the Simple Checkout payment form?

      Yes. You can customize the fields displayed and required for a transaction to be processed. You also have the option to modify the form's colors and add text to the header and footer.

      Will my customers see a custom receipt page after the transaction is completed?

      Yes, you can set up a custom receipt URL in the Merchant Interface. Please note that parameterized URLs are not permitted.

      How do I know what my customer has purchased when using Simple Checkout?

      You can find the itemized order information for a transaction in two ways:

      1. Sign in to the Merchant Interface and review the transaction detail page for each transaction. The specific item information will be displayed in the Itemized Order Information section.
      2. Use the QuickBooks Download Reports feature to download a report of transactions, which will include the itemized order information.

      Can I use Simple Checkout for more than one type of item per transaction?

      No. Simple Checkout allows purchases of a single item in any quantity, but only one type of item per order is allowed at this time.

      Will Simple Checkout allow multiple donation amounts for one donation button?

      Yes, but only for donations.

      Can Simple Checkout notify me of a new transaction that has been placed by a method other than email or via the Merchant Interface?

      Yes, through our Relay Response feature. Relay Response returns transaction data back to a URL that you can manage and monitor. The URL may also point at a script for handling the data after the transaction has been completed. Parameterized URLs are not permitted.

      Why do I see an error of "Item no longer exists" when I click the Buy Now button?

      This error occurs when you have either removed the item from your Simple Checkout list of items, or you have edited the item. Edits can alter the HTML for that item's Buy Now or Donate Now button.

      To fix this error, once you've saved your edits, copy that button's HTML and paste it in your website for the Simple Checkout item in question.

      Can I create Recurring Billing transactions using Simple Checkout?

      No. If the Recurring Billing box is enabled on the Payment Form and that box is checked by the customer, that will only flag the transaction as a Recurring Billing transaction in sending it to the Merchant Service Provider.

      Can Simple Checkout be used with an iFrame?

      No Simple Checkout button and form as not supported for an iFrame or in an iFrame. The following error message would occur: "Simplecheckout.authorize.net refused to connect"

      Is Simple Checkout and the payment form mobile-friendly?

      Simple Checkout and the payment can load on mobile browsers but is currently not optimized for mobile friendly or ease of use.

      Are there limits to the number of buttons or types?

      For Product and Service type buttons there is a limit of 10 different Shipping Methods with a limit to a range of 5 shipping rates for each method.

      For Donation type button there is a limit of 5 different donation levels or ranges.

      There is a limit up to 100 buttons total that can be created of the different types.

       

       



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