This article covers the new Authorize.net experience and signing up for Account Updater for the new Merchant Interface. For the classic experience please see the support article: What is Account Updater and how to use and configure it? - Classic Experience (1.0).

For information on how to identify what version of Authorize.net you are on, please see: How to identify what version of Authorize.net you are on and switching between them? - Classic (1.0) and New Experience (2.0)

What is Account Updater (AU)?

AU automatically updates account numbers and expiration dates for cards on file with your Automated Recurring Billing (ARB) subscriptions and Customer Information Manager (CIM) profiles. This helps avoid interruptions to recurring payments and unnecessary declines due to outdated card details.

AU Service Availability

AU service is available only to U.S./North American processing accounts.

Signing Up for Account Updater (AU)

1. Sign in to the Merchant Interface
2. Be on or switched into the New Merchant Interface (2.0)
3. Click Marketplace in the left navigation.
4. Click Available Products.
5. Click enabled on Account Updater
6. Enter your Industry/Merchant Category Code (MCC).
7. Click Review terms and fees to review the agreement and associated fees.
8. Check the agreement for the terms
9. Click Agree and active to enable.
10. Your registration will take approximately two hours to complete.

Cost and Billing for AU

The cost for using the Account Updater (AU) service varies based on your specific account details and can be viewed afterward following the the steps below:

1. Sign in to the Merchant Interface.
2. Be on or switched into the New Merchant Interface (2.0)
3. Select Account from the main toolbar.
4. Click on Merchant Profile in the main left side menu.
5. Click on Fees to the right of Payment Gateway in the Payment Methods section.

Your account will be debited on the first of the month following the last update, with charges based on per-response from AU. The responses include:

• New Account Number (NAN)
• New Expiration Date (NED)
• Account Closed (ACL)
• Contact Card Holder (CCH)

How to use Account Updater (AU) Service?

For information on how to use or how AU service runs please see: How to use Account Updater (AU)? - New Experience

Discontinue Account Updater (AU) Service

Only an Account Owner can disable this feature. Once you discontinue the AU service, future updates will be stopped for ARB subscriptions or CIM profiles any updates pulled for the current month will be processed and billed.

To discontinue AU:

Only Account Owner users maybe cancel or disable this service, once the service is disabled billing will stop but depending on when cancelled there may be a final fill for the last updates processed for AU.

1. Sign in to the Merchant Interface
2. Be on or switched into the New Merchant Interface (2.0)
3. Click Marketplace in the left navigation.
4. Click My Products.
5. Click Discontinue for Account Updater.
6. Click the Discontinue for Account Updater Service.
7. Click Discontinue again to discontinue the service.

To re-enable AU:

Only Account Owner users maybe sign up for and enable this service.

1. Sign in to the Merchant Interface
2. Be on or switched into the New Merchant Interface (2.0)
3. Click Marketplace in the left navigation.
4. Click Available Products.
5. Click enabled on Account Updater
6. Enter your Industry/Merchant Category Code (MCC).
7. Click Review terms and fees to review the agreement and associated fees.
8. Check the agreement for the terms
9. Click Agree and active to enable.
10. Your registration will take approximately two hours to complete.