1. Sign in to the Merchant Interface.
2. Be on or switched into the New Merchant Interface (2.0)
3. Click Payments in the left navigation.
4. Click Manage Transactions.

• Search for transactions
• View transaction details
• Perform additional actions (follow-ons) for transactions
• Void/cancel an unsettled transaction
• Refund a settled transaction

• Transaction ID
• Customer First Name
• Customer Last Name
• Email
• Amount
• Last four digits of the Credit Card Number
• Invoice Number

• To Review: Shows transactions filtered by fraud settings.
• Unsettled: Shows transactions that have not been settled.
• Errors: Shows transactions that were not processed because of errors.
• Refunds: Shows transactions that were refunded.
• Declines: Shows transactions that were declined by the issuing bank or by your security settings.

Note you may select multiple quick filters anything with unsettled in certain cases, examples

• Unsettled + To Review
• Unsettled + Errors
• Unsettled + Refunds
• Unsettled + Declines

• Sort By
  • Submit Date (Newest to Oldest) (default)
  • Submit Date (Oldest to Newest)
• Date Range
  • Today
  • Yesterday
  • Last 7 Days (default)
  • Last 30 Days
  • Last 6 Months
  • Custom
• Card/Payment Type
  • All Selected
  • American Express
  • Discover
  • JCB
  • Mastercard
  • Visa
• Transaction Status
  • General Processing
    • Authorized
    • Captured Charge
    • Settled
    • Expired
      • Voided
    • Declined
    • Refunded
    • Pending Release
    • Captured Refund
  • eCheck
    • Pending eCheck
    • Captured eCheck
    • Failed eCheck
    • Returned eCheck
    • Chargeback eCheck
  • Triggered by AFDS (Advance Fraud Detection Suite)
    • Urgent Fraud Review
    • Fraud Review
  • Errors
    • Communication Error
    • General Error
    • Could Not Void
    • Settlement Error
    • Timeout
    • Timeout - Revered
• Batch State
  • All Selected
  • Settled
  • Unsettled - provides a list of transactions that are approved but not yet settled, giving you a clear view of pending funds.

• Transaction ID
• Credit Card Number - Enter the full credit card number or the last 4 digits in the Credit Card # field. Transactions older than 180 days can only be searched for by the last 4 digits.
• Bank Account Number - Enter the full bank account number or the last 4 digits in the Bank Account # field. Transactions older than 180 days can only be searched for by the last 4 digits.
• Customer ID
• Customer First Name
• Customer Last Name
• Invoice Number

• Open Transaction Details: Shows the details for the transaction.
• Void: Cancels the transaction before it settles.
• Refund: Submits a linked refund for a transaction that has settled.

Bulk Actions

Downloading/Exporting Data

• Summary: Shows the transaction ID, transaction status, and a description of the status.
• Authorization: Shows the authorized amount, transaction type, address verification response, and the market type.
• Customer: Shows the customer's name, billing address, email address, and other details that were entered for the transaction.
• Order Details

For more details and information please see: What information and details are in the transaction details view in the Merchant Interface? - New Experience

• Search by Credit Card Number: Credit card numbers are fully stored for 180 days post-settlement, after which the full number is deleted from our system in compliance with the Payment Card Industry Data Security Standard (PCI DSS). To locate transactions older than 180 days, use the last four digits of the charged card number. Searches using the full card number will only find results that settled within the past 180 days.
• Searching by Date Range: The drop-down boxes displaying settlement dates represent a listing of all settled transaction batches. Selecting these dates will return transactions that were settled on that date in a particular settlement batch. It's possible to have multiple settlement batches on a particular day. Be mindful of the dates and times selected to ensure you are querying the results you need. To view only transactions in a particular settlement batch, select that batch date/time as both the From and To value. You can also cross settlement days by selecting a From date/time that is earlier than the To date/time. To view certain transactions across all settlement batches, select ALL Settled as both the To and From value. To view transactions that have not been settled, select Unsettled as both the From and To value.
• Combining Fields: The search page provides many search options to find the transactions you need. Be careful when using multiple variables to generate transaction searches. All searches are treated as “AND” criteria. When entering multiple variables, the system will combine these search terms to generate the unique list of transactions that match all your specified criteria. For instance, searching for Payment Method = Visa and Customer Last Name = Smith will only return the transactions where Smith and Visa were used.

• How can I search for a specific batch number?
  • There is no option or ability to search by a specific batch number.
• How can I identify the location of a transaction, to validate and check a customer's location?
  • This will depend on the customer information entered and provided in the transaction. The Billing and Shipping information in the transaction details can be used, along with depending on the software and solution and what data is passed to Authorize.net's APIs the IP address of the transactions which can be used to look up and validate the location of the customer and order. You can use the IP Shipping Address Mismatch Filter as part of the Advance Fraud Detection Suite (AFDS). This tool compares the shipping address provided with an order to the IP address of where the order originated from. This helps to determine whether or not the order is shipping to the country from which it originated. Additionally, you can use the Regional IP Address Filter (a part of AFDS) to flag orders coming from specific regions or countries. You can customize the filter actions based on an entire geographic area, or select country by country how to process transactions flagged by the filter. For more information on Fraud settings, see: What Is the Advanced Fraud Detection Suite (AFDS) and how to use it?