This article will guide Merchants through understanding how Authorize.net bills and paying account balance.

Why am I receiving a bill from Authorize.net?

Authorize.net is the provider of the online payment gateway that is supplied to merchants by various online business entities. While most merchants receive bills for the payment gateway service from their reseller or Merchant Service Provider, there are cases where Authorize.net directly bills payment gateway accounts for service and per-transaction fees.

Your Authorize.net account, which may have been set up by an Authorize.net partner/reseller, your Merchant Service Provider (MSP), or the Authorize.net sales department, could have various fees. Generally, Authorize.net bills you directly for its payment gateway services. The fee structure is determined during the application and approval process.

Managing and Viewing Account Billing Information

The Billing Information page in the Merchant Interface displays the details of the bank account and/or credit card set up for your Authorize.net payment gateway service billing. For data security reasons, sensitive account details are masked. The page displays your business name, payment gateway ID, and current billing method at the top.

For more information on billing information, see: How to configure and view account billing information in the Merchant Interface?

Viewing Authorize.net Account Service Fees and Statements

lease note that each account's fee are unique and defined during the application and approval process. If you have concerns regarding your monthly gateway fees, please contact your sales representative, reseller or Merchant Service Provider (MSP).

Billing for service fees occurs on the first day of each month. Authorize.net issues a debit to the billing information on file for your payment gateway account. You can configure or update your payment gateway billing information by logging into the Authorize.net Merchant Interface and clicking Billing Information in the main left side menu.

For more information on fees and statements, see: How to view fees and billing statements in the Merchant Interface?

Account Past Due and How to Pay Account Balance?

If your account is past due, sign into the Merchant Interface immediately to pay the balance due. Once logged in, you will see a yellow bar at the top of the webpage stating that your account is past due. Click Pay My Bill Now link on the right side of the bar to verify your billing account information and make a payment.

By default the billing method set for your account is the primary method selected to submit payment (Bank Account or Credit Card). You can change between methods for submitting payment which will not change the default method for automatic billing. Based on your selection you can update and change the billing information used for payment.