This article explains how merchants can configure and view account billing information in the Authorize.net Merchant Interface.

Why am I receiving a bill from Authorize.net?

Authorize.net is the provider of the online payment gateway that is supplied to merchants by various online business entities. While most merchants receive bills for the payment gateway service from their reseller or Merchant Service Provider, there are cases where Authorize.net directly bills payment gateway accounts for service and per-transaction fees.

Your Authorize.net account, which may have been set up by an Authorize.net partner/reseller, your Merchant Service Provider (MSP), or the Authorize.net sales department, could have various fees. Generally, Authorize.net bills you directly for its payment gateway services. The fee structure is determined during the application and approval process.

Account Past Due Warning

If your account is past due, log into the Merchant Interface immediately to pay the balance due. Once logged in, you will see a blue bar at the top of the webpage stating that your account is past due. Click Pay My Bill Now link on the right side of the bar to verify your billing account information and make a payment.

Configuring and Viewing Account Billing Information

The Billing Information page in the Merchant Interface displays the details of the bank account and/or credit card set up for your Authorize.net payment gateway service billing. For data security reasons, sensitive account details are masked. The page displays your business name, payment gateway ID, and current billing method at the top.

How to configure credit card billing information?

1. Sign in to the Merchant Interface.
2. Click Billing Information under Account on the left-side menu.
3. In the Credit Card Information section, click Edit.
4. Enter the appropriate credit card billing information.
5. Click Submit to continue or Cancel to cancel the action. The Billing Information Confirmation and Payment Authorization page will appear.
6. Review the Credit Card Information section to verify that the updated information is accurate. If you need to correct any information, click the Back button located at the bottom of the page.
7. Click I Authorize.
8. Request and enter PIN for verification and to complete the update.

How to configure bank account billing information?

1. Sign in to the Merchant Interface.
2. Click Billing Information under Account on the left-side menu.
3. In the Bank Account Information section, click Edit.
4. Enter the appropriate bank account billing information.
5. Click Submit to continue or Cancel to cancel the action. The Billing Information Confirmation and Payment Authorization page will appear.
6. Review the Bank Account Information section to verify that the information entered is accurate. If you need to correct any information, click the Back button located at the bottom of the page.
7. Click I Authorize.
8. Request and enter PIN for verification and to complete the update.

How to change billing method?

1. Sign in to the Merchant Interface.
2. Click Billing Information under Account on the left-side menu.
3. Click Edit in the Billing Method header.
4. Select the desired payment method.
5. Click I Authorize.
6. Request and enter PIN for verification and continue the change/update.