Response Reason Code: 326

Response Reason Text: One or more fields in the request contain invalid data.

Integration Team Suggestions:

This message is common for UK merchants using International Processors such as Streamline, HSBC, HBOS, Barclays, AIBMS UK/FDC Germany, Westpac, and FdiAus, when one or more fields contain invalid data.

The following scenarios could cause this message:

• Processor details are missing (Merchant Account not created yet) or invalid.
• Submitting x_amount with a value less than 0.02.
• Submitting a transaction for a U.S. or Canada customer with an invalid value for x_state. The correct two-character abbreviation for the U.S. state or Canadian province must be used.
• The value for x_country is invalid (For UK addresses: England, North Ireland, Scotland, and Wales are not correct values).
• The Phone is invalid.
• The Customer ID is invalid (Customer ID: Phone numbers, Social Security Numbers, and email addresses will be blocked).
• If the processor is HBOS, this error may occur when we receive a "Payment processor error" from HBOS.

For more information about valid values for x_state and x_country, please see:

• CyberSource: State, Province, and Territory Codes for the United States and Canada
• CyberSource: ISO Standard Country Codes
• United States Postal Service abbreviations

For more information about additional field validation, please see:

• Additional field validation (Phone, Customer ID, ...)