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04/09/2025 16:30 PM

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Important Note

Legacy API integration and features including Advanced Integration Method (AIM), Server Integration Method (SIM), Direct Post Method (DPM), Relay Response and Silent Post are now obsolete and in the process of being phased out. We strongly suggest using one of our modern integration methods with your Authorize.net account. Visit our Developer Center and Upgrade Guide for more information on our updated APIs.

Response Reason Code: 14

Response Reason Text: The Referrer or Relay Response URL is invalid.

Note: This is only applicable to Server Integration Method (SIM) and Direct Post Method (DPM). The Relay Response or Referrer URL does not match the merchant's configured value(s) or is absent. The Invalid Referrer or Relay Response URL message can result from a few different situations impacting SIM and DPM users.

SIM/DPM Integration Suggestions

If you prefer to have your customer view our default hosted receipt page with a link to return to your site, you should submit the x_receipt_link_url field. If you want to use Relay Response to display your own receipt page hosted on your site, you should submit the x_relay_url field. Error 14 occurs for SIM and DPM users when a transaction request is submitted that includes values for x_receipt_link_url or x_relay_url that are not specified in your Default Response/Receipt URL settings in the Merchant Interface.

Note: DPM merchants will only use x_relay_url as the default hosted receipt page is a feature of SIM's default hosted payment form.

Parameterized URLs are not permitted. By designating one or more Default Response/Receipt URLs in the Merchant Interface, you are instructing the payment gateway to only allow customers to return to one of the specified URLs after submitting the payment form. If the value of either x_receipt_link_url or x_relay_url does not match one of these designated Default Response/Receipt URLs, Error 14 will occur.

While x_receipt_link_url and x_relay_url will work without specifying a Default Response/Receipt URL, it is strongly suggested as a security measure that you set Default Response/Receipt URLs if you are sending either of these fields. Setting one or more Default Response/Receipt URLs ensures that only these URLs can be used.

To add a valid Response/Receipt URL:

  1. Sign in to the Merchant Interface.
  2. Select Account from the main toolbar.
  3. Select Response/Receipt URLs under Transaction Format Settings.
  4. Click Add URL.
  5. Enter your Response URL. Note: Parameterized URLs are not permitted.
  6. Click Submit.

Error 14 may also occur if you try to submit x_receipt_link_url and x_relay_url simultaneously, instead of choosing a receipt method.



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