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10/11/2024 23:22 PM

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This article will guide merchants through how users can view and manage their user profile in the Merchant Interface.

How to view my profile?

To view your user profile in the Merchant Interface, follow these steps:

  1. Sign in to the Merchant Interface.
  2. Click Account from the main toolbar.
  3. Select User Profile in the main left-side menu.

The User Profile page displays your basic account and personal information, including your First and Last Name, Login ID, User Role, Title, Phone Number, Email Address(es), User Status, and the dates your user account was activated and created.

To change your password:

  1. Click Change Password
  2. Enter your current password.
  3. Enter your new password.
  4. Enter your new password again in the Confirm New Password text field.
  5. Click Submit to update your password or click Cancel to cancel the action.
  6. If the new password is accepted you will be logged out and see a message confirming that your password has been successfully updated.

Edit Your Profile Information

The Edit Profile Information page allows you to view and edit your basic account and personal information at any time, including your First and Last Name, Title, Telephone Number, Email Address(es), and email settings.

To edit your profile information:
  1. Click Edit
  2. Change or update your First Name, Last Name, Title, Phone Number, Extension, and Email Address(es) as necessary.
  3. If applicable, click the check boxes to select the email types you would like to receive. Email types that are left deselected will not be sent to you.
  4. Click Submit to update your profile or click Cancel to cancel the action.


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