This article will guide merchants through accessing and using the Virtual Point of Sale (VPOS).

What is the Virtual Point of Sale (VPOS) and how do I sign in, and what to do if I can't?

The Virtual Point of Sale (VPOS) is an online portal that enables merchants to process transactions in a real-time, secure environment. It's a solution that turns any Internet-connected computers into a point of sale system.

For more information on VPOS please see: Virtual Point of Sale (VPOS) FAQ

How to sign in to the VPOS app?

To sign in to VPOS:

1. Go to the Virtual Point of Sale sign in page.
2. Enter your username and password.
3. Click 'Log In'.

What to do if you can't sign In?

If you're having trouble signing into the Authorize.net Virtual Point of Sale (VPOS) using your username and password, please contact an Account Owner or Account Administrator for your account or use the 'Forgot Username' or 'Forgot Password' options detailed below.

The VPOS uses the same sign in information (username and password) as the Merchant Interface and the same recovery options for usernames and passwords.

If you're having trouble signing into the Virtual Point of Sale (VPOS) using your username and password, please contact an Account Owner or Account Administrator for your account. Additional information can also be found in support article: What is the Merchant Interface and how do I sign in, and what to do if I can't?

What card readers are compatible with the app and is EMV supported?

Compatible swipe readers can be found and purchased through our partner, POS Portal. EMV chip-enabled card readers are also available from POS Portal. For more information on Authorize.net EMV support see: Merchant EMV Chip FAQs.

• If you are currently using Wells Fargo or PaySafe as your merchant service provider, please contact their support to get further information on obtaining a card reader.
• You must be on a supported processor (TSYS, FDC) to accept EMV chip transactions using the mPOS mobile app.

Additional information can be found in support article: How do I use a compatible card reader with the Authorize.net mPOS and VPOS applications?

Can I use a receipt printer with the app?

The mPOS application does support printing of receipts. For more details please see support article: Which receipt printers work with Virtual Point of Sale (VPOS) and Mobile Point of Sale (mPOS)?

For help with enabling a printer in the app please refer to our Mobile User Guide.