This article will guide merchants through understanding and using suspicious transaction search for Advance Fraud Detection Suite (AFDS) transactions.

The Suspicious Transaction Search enables you to specifically search for transactions that triggered one or more of the Advance Fraud Detection Suite (AFDS) filters.

For more information on approving or declining pending transactions, see: 

• How to approve or decline a pending review transactions for Advance Fraud Detection Suite (AFDS)? - Classic Experience (1.0)
• How to search for and approve or decline a Fraud Review or Urgent Fraud Review transaction for Advance Fraud Detection Suite (AFDS)? - New Experience (2.0)

To search for suspicious transactions:

1. For Classic Experience (1.0):
   1. Sign in to the Merchant Interface.
   2. Click Suspicious Transactions in the main left side menu.
   3. To include all transaction filters in your search, select All Fraud Filters. If desired, select a Transaction Filter from the Fraud Filter drop-down list.
   4. If desired, select a status from the Transaction Status drop-down list.
   5. If desired, select a date or date range from the Start Date and End Date drop-down list(s).
   6. Click Search

The Suspicious Transaction Search Results page appears. The results for your search are displayed in descending order by Transaction ID and include the following information:

• Transaction ID
• Filter(s)
• Transaction Status
• Submit Date/Time
• Customer Name
• Customer IP
• Card Type
• Amount

For added convenience, you can also sort by the Transaction ID, Filter that triggered the transaction, Submit Date, Customer's Name, Customer's IP and Amount by clicking on the column header. One click sorts by descending order; two will re-sort the result set in ascending order.

2. For New Experience (2.0):
   1. Sign in to the Merchant Interface.
   2. Be on or switched into the New Merchant Interface (2.0)
   3. Click Payments in the left navigation.
   4. Click Manage Transactions.
   5. Click Suspicious tab.

The Suspicious Transaction Search Results page appears. The results for your search are displayed in descending order by Transaction ID and include the following information:

• Transaction ID
• Customer (Name/Email)
• Customer ID
• Amount
• Submit Date/Time
• AFDS Trigger (Lists filters that triggered on a transaction)
• Payment Method
• Status
• Actions
  • Open/View Details
  • Accept Option
  • Reject Option

To take actions on multiple transactions click Approve/Reject at the top right of the table heading. The search will refresh to show only the transactions that an action needs to be taken on to approve to continue the transactions or reject to decline it. Check the box next to the transactions to take an option on and then click Approve or Reject at the bottom right to take that action.