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  ALERT - Multiple notifications for your review! 
  Limited Support Center Availability - Planned Maintenance (Updated)  

On 10/03/2023, Authorize.net will be performing planned maintenance of our Support Center.

System Maintenance Period (subject to change)

Time Zone Start End
Pacific October 3, 2023 5:00 PM October 3, 2023 10:00 PM
GMT October 4, 12:00 AM
October 4, 5:00 AM
 

During this scheduled activity, Support Center site content and features such as search will be available but support case management, and live chat maybe periodically unavailable.

We apologize for this inconvenience and thank you for your patience as we carry out this upgrade.

Note: This work is unrelated to and will not impact transaction processing or Merchant and Partner Interface activities.


  Merchant Interface/Partner Interface Login - One Time Pin Challenges  


Beginning September 2023, Authorize.net will be further enhancing the login process requiring all users to perform further verification via a temporary one-time passcode sent to your user’s email address, which is now required to access your account.

Additional information on multi-factor authentication can be found in our support article: What is multi-factor authentication?

To stay up to date on planned work, maintenance or issues, please use and subscribe to Authorize.net's Status Page.

Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns.
 


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