You’re offline. This is a read only version of the page.

ALERT - Multiple notifications for your review!

New Merchant Experience: FAQs & Getting Started Guide

Explore our resources to help you get up and running:

Merchant Activation & Getting Started Guide
Merchant Activation and Getting Started Guide - Classic Experience (1.0) and New Experience (2.0)
New Merchant Experience FAQs
New Merchant Experience FAQ - New Experience (2.0)

Click the links above to learn more and make the most of your Authorize.net account.

Try Our AI Powered Virtual Assistant!

Get Fast, Easy Support with Our New AI-Powered Assistant

Starting today, merchants can enjoy instant help through our new AI-powered assistant. Partners will receive access in the coming month.

How to Access the Chat and Virtual Assistant:

Sign in to the Support Center using your Authorize.net account credentials.
Click the Chat icon at the bottom right corner of the Support Center.
The Virtual Assistant will launch and be ready to help with your questions.

For more details, see: Support Virtual Assistant

| Support center

Sign In

Merchants

Use your Merchant Interface credentials to sign in to the Authorize.net Support Center.

Merchant Sign In

Partners

Use your Partner Interface credentials to sign in to the Authorize.net Support Center.

Partner Sign In

Contact us

Merchant Support

Available 24/7

Merchant support

Live chat:

Phone:

US: 877.447.3938
UK/Europe: +44 (0) 203 564 4844
AUS: +61 1800 019 932

Support hours:

24x7
(Closed major holidays)

Contact us

Merchants: Sign in
Partners: Sign in

Can't sign in? View other options to receive support.

Sign In

Merchants

Use your Merchant Interface credentials to sign in to the Authorize.net Support Center.

Merchant Sign In

Partners

Use your Partner Interface credentials to sign in to the Authorize.net Support Center.

Partner Sign In

Rating Feedback Status

Your rating has been sucessfully submitted.

Thank you for your comments.

We use this information to improve our self-service content.

What can we help you with?

Post Incident Report_ Authorize.Net Support Center - Support Hub Service Disruption - INC19134400

Sorry! This article is available only to authenticated users.
Please Sign in and retry.

Privacy
Privacy Notice
Your Privacy Rights
Terms of use
Intellectual property rights
Data Processing
Cookies

© 2018-2025. Authorize.net. All rights reserved. All brand names and logos are the property of their respective owners,
are used for identification purposes only, and do not imply product endorsement or affiliation with Authorize.net.