This article covers the new Authorize.net experience (2.0) and downloading transactions data for the new Merchant Interface. For the classic experience please see the support article: What is Invoicing and how to use and configure it? - Classic Experience (1.0).

For information on how to identify what version of Authorize.net you are on, please see: How to identify what version of Authorize.net you are on and switching between them? - Classic (1.0) and New Experience (2.0)

Downloading Transaction History and Search Results

You can download your transaction history and search results in Authorize.net's Merchant Interface using the Download option on the Manage Transactions page. This output file contains all fields for the displayed transactions, not just the fields shown on the screen.

Authorize.net recommends periodically downloading your transaction history for your records. We retain the current year and the last two years' worth of data/information, and archive older data yearly (normally between March-May).

In addition to the download feature of the Merchant Interface, we offer a Transaction Reporting API to access your transaction history and details programmatically. If you’re downloading large volumes of transactions or need more flexibility with your reports, you or your developer may want to consider using the Transaction Reporting API calls.

Searching for Transaction History

When searching for transaction history, note that using the full credit card number or bank account number as search criteria only returns results for the past 180 days.

Using the Download Option

1. Sign in to the Merchant Interface.
2. Be on or switched into the New Merchant Interface (2.0)
3. Click Payments in the left navigation.
4. Click Manage Transactions.
5. Enter any relevant search and filter criteria.
6. Click Download at the top right.
7. Select the download file type from the drop-down list to download.

For security reasons, all sensitive information, such as credit card and bank account numbers are masked in download files, meaning that only eight (8) characters or digits in length are provided; the first four (4) are masked and the last four (4) are visible (e.g., XXXX9876), regardless of the actual full length. Expiration dates are fully masked (e.g., XXXX).

Download File Formats

There are four transaction file download formats; each type is a fixed format:

• Standard/Tab Delimited — Basic transaction details such as payment method, amount, customer billing and shipping information, Address Verification Status, and transaction response. Each field will be separated by a tab character.
• Standard with Card Code/Tab Delimited — Basic transaction details such as payment method, amount, customer billing and shipping information, Address Verification Status, Card Code status and transaction response. Each field will be separated by a tab character.
• Expanded Fields/Comma Separated — Expanded transaction details such as payment method, amount, customer billing and shipping information, Address Verification Status, Card Code, Level 2 Data and with the addition of the reference transaction ID (for refunds). Each field will be separated with a comma.
• Expanded Fields with CAVV Response/Comma Separated — Expanded transaction details such as payment method, amount, customer billing and shipping information, Address Verification Status, Card Code, Level 2 Data, reference transaction ID (for refunds) and with the addition of the reference transaction ID (for refunds) CAVV (Verified By Visa or Mastercard SecureCode) response. Each field will be separated with a comma.
• Expanded Fields with CAVV Response in Excel - Expanded transaction details such as payment method, amount, customer billing and shipping information, Address Verification Status, Card Code, Level 2 Data, reference transaction ID (for refunds) and with the addition of the reference transaction ID (for refunds) CAVV (Verified By Visa or Mastercard SecureCode) response. In Excel file format.

Only characters up to ASCII 128 will be displayed in any download file. All download files are named DownloadYYYYMMDD-HHMMSS.txt. For example, a file that is downloaded on January 5, 2008 at 3:41:30 pm would be named Download20080105-154130.txt.

See attachment for details of the differences between the file formats.