Important Note About VMS Discontinuation

The Verified Merchant Seal (VMS) is being retired and discontinued as part of an upgrade to our new experience. You do not need to configure or use the VMS. If you have already set up and enabled the VMS, remove and disable it from your site or payment form because the feature is being discontinued and retired.

The Verified Merchant Seal (VMS)

The Verified Merchant Seal (VMS) lets you view a list of web domains configured to display the seal and provides HTML code for implementation. Displaying the Authorize.net Verified Merchant Seal on your website increases customer confidence and drives sales. The seal is free to use. When a customer clicks the seal, a dialog box appears verifying your status as an Authorize.net merchant.

Removing a Domain from the VMS Domains List

• Sign in to the Merchant Interface.
• Be on or switched into the Classic Merchant Interface (1.0)
• Click Verified Merchant Seal in the main left side menu under Account.
• Click Edit for Verified Merchant Seal Domains List.
• Select the web domain address you want to remove from the Domains List.
• Select << Remove.
• Select Submit to continue.

Removing the VMS from Websites and Payment Forms

• For Authorize.net hosted payment forms:
  • Sign in to the Merchant Interface.
  • Be on or switched into the Classic Merchant Interface (1.0)
  • Click on Settings in the main left-side menu.
  • Click Payment Form in the Transaction Submission Settings section.
  • Click Verified Merchant Seal in the Payment Form page.
  • Uncheck the box for Display Verified Merchant Seal on the Payment Form.
  • Save your changes by clicking Submit below the check box.
• For websites: Contact your site provider or developer to remove the seal code.

Common Errors and Solutions

• If you receive an "Unable to Verify Site" message, make sure the domain configured in the Merchant Interface matches the web address bar exactly. Configure both www.yourdomain.com and domain.com.
• If the domain in the verification dialog box does not match the domain you configured:
  • Your e-commerce hosting platform may mask its domain. Configure the host’s domain in the Merchant Interface.
  • If you use a shopping cart or other non-Authorize.net hosted payment form, configure that solution’s domain.
• If the seal does not appear and the page loads slowly, do not modify the provided code. Some site builders modify the code, so change the code slightly before entering it if needed.

Frequently Asked Questions (FAQs)

• What is the Verified Merchant Seal (VMS)?
  • The VMS is an Authorize.net feature that displays a seal on your website to increase customer confidence by verifying your merchant status.
• Is there a cost to use the VMS?
  • No, there is no fee for using the Verified Merchant Seal.
• How do I remove the VMS from my site?
  • Remove the seal code from your website or uncheck the display option in the Authorize.net hosted payment form.
• Why is the VMS being discontinued?
  • The VMS is being retired as part of system upgrades to our newest experience.
• What do I do if my domain does not verify?
  • Make sure the domain matches exactly in both the Merchant Interface and the web address bar. Configure all relevant domain formats.
• Who can sign up for VMS?
  • Only Account Owners can enable this feature.

Glossary

• Verified Merchant Seal (VMS): A feature that displays a verification seal on merchant websites.
• HTML: HyperText Markup Language, used to display web content.
• Account Owner: The individual authorized to manage account features in the Merchant Interface.
• Merchant Interface: The Authorize.net portal for managing merchant settings.