This article explains how you can view and download Account Updater (AU) reports in the New Merchant Interface (2.0). These reports help you track updates to customer payment profiles for Automated Recurring Billing (ARB) and Customer Information Manager (CIM).
For information on how Account Updater works see: How to use Account Updater (AU)? - New Experience (2.0)
Accessing Account Updater (AU) Report
- Sign in to the Merchant Interface.
- Be on or switched into the New Merchant Interface (2.0)
- Click Reports in the lev navigation.
- Click Account Updater Report.
- Select the month to view and click Run Report.
- To view more than the first 100 records, use the Download to File option.
Downloading Account Updater Report
- Click Reports & Account Updater Report.
- Select the month and year you wish to download.
- Click Download.
- The Account Updater report for the selected month and year is downloaded.
Report View & Download Fields
| Field Name | Description |
| Customer/profile ID | Unique identifier for the customer or profile |
| Payment profile ID | Unique identifier for the payment profile |
| Name on Card | First and Last Name |
| Update type | Type of update performed |
| Payment method | Credit Card Type and last four of Card Number |
| Original value | Value before the update |
| Updated value | Value after the update |