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What should I do about unqualified fees on my merchant account?


Doc ID:    A382
Version:    2.0
Status:    Published
Published date:    02/10/2017
Updated:    02/10/2017
 

Answer

Authorize.Net cannot help you with issues pertaining to unqualified fees. Authorize.Net does not have any control over additional fees that your Merchant Service Provider may charge for any of their services.

Authorize.Net provides the secure gateway for the credit card information and authorization information to pass over the Internet from your website to the payment processor for your account, much like a "virtual credit card swipe machine." Please note that some of the information that Merchant Service Providers require is never seen by Authorize.Net. Our system cannot check to verify if a credit card is a personal or business card or if the card issuing bank is foreign or domestic.

If you have questions regarding fees on your merchant account, please contact you Merchant Service Provider.


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