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Why is my transaction expired?


Doc ID:    A1726
Version:    1.0
Status:    Published
Published date:    11/07/2016
 

Answer

It is possible to see an "expired" Transaction Status for your transaction. An expired status can occur for the following reasons:

1. Advanced Fraud Detection Suite (AFDS) settings are set to either "Authorize and hold for review" or "Do not authorize, but hold for review," and the time frame for review has expired.
2. A transaction was set to "Authorize Only" and the authorization time frame has expired.

Please refer to the table below to understand the time frames for when your transactions will expire if no actions are taken:
 
Transaction Setting Expiration Period
AFDS set to "Authorize and hold for review" 30 days
AFDS set to "Do not authorize, but hold for review" 5 days
"Authorize Only" transactions 30 days


 

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