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Error 326: One or more fields in the request contain invalid data.


Doc ID:    A1459
Version:    7.0
Status:    Published
Published date:    02/25/2016
Updated:    02/25/2016
 

Answer

Response Reason Code: 326

Response Reason Text: One or more fields in the request contain invalid data.

Integration Team Suggestions: This message occurs for UK merchants using International Processors (Streamline, HSBC, HBOS, Barclays, AIBMS UK/FDC Germany, Westpac and FdiAus) and can be caused by the following:

  • Processor details are missing (Merchant Account not created yet) or invalid.
  • Submitting x_amount with a value less than 0.02.
  • Submitting a transaction for a U.S. or Canada customer with an invalid value for x_state. The correct two-character abbreviation for the U.S. state or Canadian province must be used.
  • The value for x_country is invalid (For UK addresses: England, North Ireland, Scotland and Wales are not correct values).
  • The Phone is invalid.
  • The Customer ID is invalid (Customer ID: Phone numbers, Social Security Numbers and email addresses will be blocked).
  • If the processor is HBOS, this error may occur when we receive a "Payment processor error" from HBOS.

For more information about valid values for x_state and x_country, please see:

For more information about additional field validation, please see:

 


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