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Which fields are required to submit a transaction?

Doc ID:    A1454
Version:    7.0
Status:    Published
Published date:    05/31/2017
Updated:    05/31/2017
Categories:    Credit Card Processing


The required fields to submit a transaction depend upon the payment processor to which the account is connected. These fields are required for both Virtual Terminal and API transactions. Failure to submit a required field may result in error 33.

Supported Processors

International Processors (Streamline, HSBC, HBOS, Barclays, AIBMS UK, CardNet, Westpac and FdiAus)

  • Card Number
  • Expiration Date
  • Amount ($0.02 transaction minimum across all international processors)
  • First Name
  • Last Name
  • Address
  • City
  • State/Province**
  • Zip Code (Postal Code/Postcode)**
  • Country
  • Email

** These fields are optional if the billing address is not in the U.S. or Canada. If the address is in the U.S. or Canada, the two-digit State/Province code must be provided, along with the Zip/Postal Code.

FDC, FDCO, Global Payments, Heartland, Lynksystems, Nova, Paymentech and Vital:

  • Card Number
  • Expiration Date
  • Amount

Note: The Virtual Terminal Settings page allows an Account Administrator or Owner to edit which fields are shown and required in the account. However, even if settings are edited to not show these required fields listed above, they will still be required due to the requirements of the processor.

 Below is a helpful link for finding the appropriate U.S./Canadian State or Province:


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