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Merchant Support

Toll-Free Phone:
(877) 447-3938

Support Hours:
24x7
(Closed major holidays)


Reseller Support

Toll-Free Phone:
(888) 437-0481

Support Hours:
M–F: 6 AM – 5 PM PST
(Closed major holidays)


Affilate Support

Toll-Free Phone:
(866) 682-4131

Support Hours:
M–F: 6 AM – 5 PM PST
(Closed major holidays)


Corporate Offices

Authorize.Net (Utah)
P.O. Box 947
American Fork, UT 84003-0947
Tel: 801.492.6450
Fax: 801.492.6489

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CMS-XML Simple Checkout FAQ
Can I customize the Simple Checkout payment form?
CMS-XML What is Simple Checkout and how can I sign up?
Our free Simple Checkout allows you to create Buy Now and Donate buttons for your website, providing a quick and easy integration method for connecting to the payment gateway. When your customers click the button, they'll be taken to an order page where they can select an item quantity and shipping method (if you offer more than one), and confirm their order or donation amount. Then they are taken to our secure, hosted payment form to enter their payment and shipping information.
CMS-XML Why am I receiving a Relay Response timeout with Simple Checkout?
Simple Checkout may encounter the following timeout issue: An error occurred while trying to report this transaction to the merchant. An email has been sent to the merchant informing them of the error. The following is a result of the attempt to charge your credit card.
CMS-XML I use Simple Checkout and I don't know how to locate my customer's order information
Each Simple Checkout Item will have an Item Name and Description. When a customer selects that Simple Checkout Item and completes a transaction, Authorize.Net will add the Item Name and Description to the Itemized Order Information for that transaction. You may view the Itemized Order Information inside the Transaction Detail, as follows:
CMS-XML How do I edit or delete a Buy Now or Donate button using Simple Checkout?
To edit or delete a Buy Now or Donate button using Simple Checkout : https://account.authorize.net/ Log into the Merchant Interface at .
CMS-XML Integration Methods Explained
The three integration methods we recommend are Simple Checkout , SIM (Server Integration Method), and AIM (Advanced Integration Method). SimpleCheckout
CMS-XML SIM Relay Response Basics
Relay Response is applicable to merchants using Server Integration Method (SIM) and Simple Checkout . It instructs the payment gateway to return transaction results to the merchant using an HTML form POST to a specified URL on the merchant's Web server. A script or program at the URL can be used to create a custom receipt page using the transaction information.
CMS-XML How do I change the appearance of the Authorize.Net hosted receipt page?
The Receipt Page is one of the options available when using our Hosted Payment Form. It displays the results of a transaction and other details immediately after submitting the transaction from the Hosted Payment Form. The Receipt Page settings in the Merchant Interface allow you to customize the basic appearance of your Receipt Page and specify how a customer returns to your website when using Server Integration Method (SIM) or Simple Checkout .
CMS-XML What are the transaction types that can be submitted to Authorize.Net?
field is not sent to us, the type will default to AUTH_CAPTURE. Simple Checkout uses AUTH_CAPTURE only. The Virtual Terminal defaults to AUTH_CAPTURE unless you select a different transaction type.
CMS-XML How may I disable the Security Code (CAPTCHA) on the Authorize.Net hosted payment form?
Note: When using Simple Checkout , the customer is always required to verify a Security Code. Even if the Security Code is disabled from the payment form, the customer is required to verify a Security Code on the Simple Checkout order page.
 
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